KYC & AML Policy

In practice, KYC at Vega Kapiture means we collect and confirm a small set of basic facts about you: your full legal name, your date of birth, your country of residence, your contact details and the payment method you intend to use. We compare the details you typed into the sign-up form with the details shown on the documents you upload.

What we do not do

We do not ask for your online banking password, your full card PIN, or remote access to your device. No member of our team will ever request those. Any message that does is not from us and should be reported through the abuse form.

1. 01

   Register

   Create the account with your real legal name, date of birth, country of residence, email and phone number. Details that do not match your documents are the most common cause of delay.

2. 02

   Confirm contact details

   Confirm your email address and, where requested, your phone number. This proves the contact channels belong to you.

3. 03

   Upload your identity document

   Upload the pages that carry your photograph and personal data. Some checks include a short liveness or selfie step to confirm the document belongs to the person holding it.

4. 04

   Upload proof of address

   Upload a recent qualifying document in your name at the address on file.

5. 05

   Confirm the payment method

   Provide proof of the instrument you will use to fund and to receive withdrawals.

6. 06

   Screening and review

   Our compliance team reviews the file, runs the required sanctions and risk screening, and either approves the account or asks for a correction.

7. 07

   Confirmation

   You receive a notification once the account status changes. The current status is always visible in the verification area of your account.

Review times depend on volume, on the quality of the uploads and on whether any additional screening is triggered. The processing window that applies to your account, together with the current status of each document, is shown in your account area - that published figure is the one to rely on, not any figure quoted elsewhere.

• Clear, complete, unedited uploads are reviewed fastest.
• Requests submitted outside business hours are queued for the next working day.
• Where heightened scrutiny is necessary, the review process requires additional time and you will be advised accordingly.

1. Identity document

A government-issued document that shows your photograph, full name, date of birth, document number and expiry date. Commonly accepted types are a passport, a national identity card, or a driving licence where it is issued as a photographic identity document. The document must be valid and not expired.

2. Proof of address

A recent document, usually issued within the last few months, showing your name and your residential address as it appears on your account. Typical examples are a utility statement, a bank or card statement, a local tax or municipal notice, or an official letter from a public authority. Post-office boxes and addresses belonging to someone else are not accepted.

3. Proof of payment method

Evidence that the funding instrument belongs to you. For a card, that is normally an image of the card showing your name, the first six and last four digits and the expiry date, with the remaining digits and the security code covered. For a transfer from a bank account, that is a statement or confirmation in your name showing the account identifier. For an electronic wallet, a screenshot of the account profile showing your name and the account identifier.

Formats and file size

Upload caps, permitted formats and any supplementary document requests are displayed in the verification section of your account. Files presented in a language differing from the account language may need translation; the compliance department will notify you if this is necessary.

Should you find a decision unclear, reach out to our support team to learn the basis for it. Where legally permissible, we will offer clarification.

1. 01

   Legal obligation

   Entities that manage or transfer client money are typically obligated to verify the identity of their clients prior to delivering the service. This obligation is mandatory and applies universally to all accounts without exclusion.

2. 02

   Protecting your money

   Verification anchors an account to a single identifiable proprietor. It substantially reduces the risk of unauthorized account access, and ensures that funds can only be withdrawn to a payment method confirmed to be yours.

3. 03

   Keeping the platform clean

   Screening removes persons under sanctions and opaque corporate structures from the platform, thereby safeguarding all other users of the service.

4. 04

   Faster payouts later

   An account that has been verified at the outset does not need to undergo checks during withdrawal, which is the point at which inconvenience is most significant.

AML controls are broader than a one-off identity check. They cover risk classification of new accounts, sanctions and politically-exposed-person screening, limits on unusual funding patterns, record keeping, internal escalation of suspicious activity and, where the applicable law requires it, reporting to the competent authority.

In instances where AML regulations and client directives are at odds, AML regulations prevail. This may result in a postponed transaction, a demand for further documentation, or a frozen account pending resolution.

• Give accurate, current and complete information, and keep it up to date.
• Draw exclusively from your own resources and your own payment channels - never draw from another party's resources.
• Maintain a single account exclusively, and safeguard your login credentials.
• Respond to document requests within the timeframe stated in the request.
• Tell us promptly if you change country of residence, legal name or payment method.
• Report any suspected unauthorised access to your account immediately.

Submitting falsified or altered documents is a serious matter. It leads to closure of the account and, where applicable law requires, notification of the competent authority.

What is monitored

Funding and withdrawal patterns, changes of payment instrument, changes of country or contact details, activity that does not match the profile you gave at sign-up, and any activity flagged by our screening tools.

What can happen as a result

• A demand for updated documents or particulars regarding the origin of funds.
• A temporary hold on a specific transaction while it is reviewed.
• Adjustment of the limits published in your account.
• Suspension or termination of the account in cases mandated by law.

Records

Identity records and transaction details are preserved for the duration mandated by governing law following the end of the relationship, and are managed consistent with our Privacy Policy. In certain circumstances the law prevents us from telling a client that a report has been made.

Licenses & regulatory information