Vega KapitureLicenses & Regulatory Information
This page explains, in general terms, who operates Vega Kapiture, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- Requesting documents
- Jurisdictions
- Regulatory framework
- Regulatory contact
- What this is not
- Notes on this page
Which legal entity operates the service
Vega Kapiture is a trading name used by the company that owns and operates this website and the associated client platform.
The operating company is the entity you contract with when you accept our Terms of Use and establish an account. The company's full legal name, its corporate structure, its registration information and the identity of its parent organization are detailed in the client agreement provided upon registration, and can be obtained on request by using the methods outlined in the "Requesting documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. This page does not list the names of service providers.
How to access corporate and compliance materials
All clients, prospective clients and institutional partners are able to request our corporate and compliance materials. These are supplied upon request rather than being publicly available.
What can be requested
- Details about the entity operating the business and its registration information.
- The current client agreement and the schedule of costs applicable to your account.
- An overview of our procedures for AML compliance and customer identification.
- The complaints-handling procedure and escalation route.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Jurisdictions served and excluded
The service is offered only where we are permitted to offer it. Availability is assessed at registration on the basis of your country of residence, and it can change.
Where the service is offered
Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.
Where the service is not offered
- Countries and territories subject to applicable international sanctions or embargoes.
- Jurisdictions where offering this type of service to retail clients requires a local authorisation we do not hold.
- Jurisdictions identified as high risk for financial crime under applicable rules.
- Any territory we have chosen to exclude for internal risk reasons.
No solicitation
The information contained on this website is not intended for, and may not be distributed to or accessed by, any individual in a territory where doing so would contravene applicable regulations. Opening or accessing an account from a restricted territory does not grant permission to use the platform. Should you relocate to a restricted territory while maintaining an account, you must notify us immediately - the account may be subject to limitations or termination and any funds will be refunded to you.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
All accounts undergo verification prior to any deposits, trading activity or fund withdrawal, pursuant to the KYC and AML procedures outlined on our KYC & AML page.
- 02
Financial-crime prevention
Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.
- 03
Handling of client money
Customer funds are kept separate from company operating funds, and all refunds are transferred to a verified account registered in the customer's own name.
- 04
Fair and clear communication
Fees, spreads and any associated charges are displayed within your account and on our fee schedule. We make no guarantees regarding investment performance, and all marketing materials include appropriate risk disclosures.
- 05
Data protection
Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.
- 06
Complaints handling
A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.
Where a jurisdiction imposes stricter local requirements than those above, the stricter requirement applies to clients resident there.
Regulatory and compliance questions
Inquiries regarding our regulatory status, compliance practices, or any matter you wish to escalate to management should be submitted through the compliance contact method instead of standard support.
How do I raise a compliance question?
Send it through the contact page and label it "Compliance". Please include the associated account email if you currently have an account with us, and provide a brief explanation of your question.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How do I report suspicious activity or misuse of our brand?
Please use the report abuse form. Any cases of impersonating Vega Kapiture through messages, promotional material or fraudulent websites should be reported via this channel so we can take appropriate action.
Are institutional or press enquiries handled here?
Certainly - please submit them via the contact form with an appropriate heading and they will be directed to the appropriate department.
What Vega Kapiture is not
Being clear about what we do not do is as important as describing what we do.
| Statement | Position |
|---|---|
| Personal investment advice | Not provided. Information, education and market commentary are general in nature and do not take your circumstances into account. |
| Tax, legal or accounting advice | Not provided. Consult an appropriately qualified professional in your jurisdiction. |
| A bank or a deposit account | Account balances are not treated as bank savings, do not accrue interest at a fixed rate, and are not protected under any government deposit insurance program. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not manage accounts or conduct trading on your behalf without your explicit instruction. |
| Execution and account services | ✓ Available, provided verification is complete, you meet all requirements and you comply with the stated conditions. |
Your money is at risk. Investment values fluctuate in both directions and you could end up with less than your initial investment. Please review the Risk Disclosure before using the service.
Notes on this page
- This page serves an informational purpose only. It is not legally binding, does not constitute a contract, and does not supersede the client agreement.
- All figures, limits or timeframes referenced anywhere on this website are approximate only; the specific amounts displayed in your account take precedence.
- This page undergoes regular updates; the version currently displayed here represents the latest edition.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are carrying out due diligence on Vega Kapiture, ask us directly. We would rather send you the actual documents than have you rely on a summary.
Request the compliance pack
Company information, client agreement, AML procedures summary and dispute resolution process.
- Subject line: "Regulatory documentation request".
- Sent to the verified contact details on file.
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